This privacy policy applies between you, the User of this Website and Klarok Accommodation Ltd, the owner and provider
of this Website. Klarok Accommodation Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found here

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
Data collectively all information
that you submit to Klarok Accommodation Ltd via the Website. This definition
incorporates, where applicable, the definitions provided in the Data
Protection Laws;
Data Protection Laws any applicable law relating
to the processing of personal Data, including but not limited to the
Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national
implementing laws, regulations and secondary legislation, for as long as the
GDPR is effective in the UK;
GDPR the General Data Protection
Regulation (EU) 2016/679;
Klarok Accommodation Ltd, or us Klarok Accommodation Ltd, a
company incorporated in England and Wales with registered number 11847587
whose registered office is at 55 Rectory Grove, Southend-on-Sea, Leigh-on-Sea SS9 2HA;
User or you any third party that accesses
the Website and is not either (i) employed by Klarok Accommodation Ltd and
acting in the course of their employment or (ii) engaged as a consultant or
otherwise providing services to Klarok Accommodation Ltd and accessing the
Website in connection with the provision of such services; and
Website the website that you are
currently using,, and any sub-domains of
this site unless expressly excluded by their own terms and conditions.

Scope of this privacy policy

Data collected

How we collect Data

Data that is given to us by you

in each case, in accordance with this privacy policy.

Data that is received from publicly available third
parties sources

Data that is collected automatically

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. improvement of our products / services;
    3. transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
  2. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
    1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
    2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
    3. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
  3. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons:
    1. any of our group companies or affiliates – to ensure the proper administration of your website and business;
    2. our employees, agents and/or professional advisors – to obtain advice from professional advisers;

in each case, in accordance with this
privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique to you.
    2. we store your Data on secure servers.
    3. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address:
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless
    a longer retention period is required or permitted by law, we will only hold
    your Data on our systems for the period necessary to fulfil the purposes
    outlined in this privacy policy or until you request that the Data be deleted.
  2. Even
    if we delete your Data, it may persist on backup or archival media for legal,
    tax or regulatory purposes.

Your rights

Links to other websites

Changes of business ownership and control


Changes to this privacy policy


05 March 2019